Privacy Policy
How we collect, use, and protect your information
Effective Date: 8/27/2025
This Privacy Policy explains how Jules Labs (“we,” “our,” “us”) collects, uses, shares, and protects your information when you use Jules (“the Service”).
1. Information We Collect
Account Information
Name, email, and login credentials you provide when creating an account.
Usage Data
Interactions with Jules, including chats, style preferences, fit checks, and closet uploads.
Logs of features you use and actions taken within the Service.
Device and Technical Data
Browser type, operating system, IP address, device identifiers, and related technical information.
Cookies and similar technologies to support core functionality and analytics.
Optional Information
Information you choose to share in conversations with Jules, which may include personal context or preferences.
2. How We Use Information
We use your information to:
- • Provide, personalize, and improve Jules.
- • Generate AI-powered recommendations and responses.
- • Communicate with you about updates, features, or promotions.
- • Monitor usage, prevent fraud, and ensure security.
- • Comply with legal obligations.
3. Third-Party Services
We use third-party service providers, including OpenAI, to process your inputs and generate responses. These providers may receive and process your information solely to perform services on our behalf.
We may also use analytics, hosting, and security vendors. Each provider is contractually required to protect your information.
4. Data Sharing
We do not sell your personal information. We may share your data only in the following cases:
- • With trusted service providers that perform functions on our behalf.
- • With legal authorities if required by law, regulation, or legal process.
- • In connection with a merger, acquisition, or sale of assets, where user data may be transferred as part of business assets.
5. Data Retention
We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
If you delete your account, we will delete or anonymize your data, unless retention is required by law.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
7. Your Rights
Depending on your location, you may have certain rights over your data, including the right to:
- • Access the data we hold about you.
- • Correct inaccuracies in your data.
- • Request deletion of your data.
- • Restrict or object to certain processing.
To exercise your rights, contact us at steve@juleslabs.com
8. International Users
If you access Jules from outside the United States, note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
9. Children's Privacy
Jules is not directed to individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such data, we will delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of the Service after changes means you accept the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at: steve@juleslabs.com